Privacy Policy

Welcome to the Araliya website. Our website aims to provide you with information about our company and our services, and offers you the opportunity to make bookings in our apartments and holiday flats or to purchase vouchers for services in our apartments. To inform you about what happens to your personal data, we would like to explain how we use it and what choices you have regarding the collection and use of your data. The person responsible for data processing on this site is: Harald Leimer, ul. Przybyszewskiego 83/8, 30-128 Kraków, NIP: 677 245 4230, Regon: 386 379 084, Contact Tel. +48 575 190 740, Email: office(at)araliya.eu

1. Collection and Use of Data

1.1 When you visit our website, our web servers temporarily record technical details of the device from which you visit our website, such as the type of browser used, the installed operating system, or device settings. In addition, we record your IP address and, if you access our website, for example, with your mobile phone, also the unique identifier of your device (so-called Unique Device Identifier). Our web server also collects certain data that your web browser programme automatically transmits. These include:

the name of your internet service provider,
the address of the website from which you visit us,
the subpage of the Araliya website you visit, as well as
the date and duration of your visit.

1.2 Our website also serves as an information platform through which we would like to answer your enquiries. To make contact more personal, you have the option to provide us with your name, address, and email address via the contact form. However, you can also receive information using only an email address. 1.3 When you place orders or make bookings via our website or otherwise (e.g. by telephone), we generally collect personal information such as name, address, possibly desired delivery address, email address, telephone number, credit card number, and bank details during the ordering process. If you create a customer account in this process, we will also ask you to set an individual password for this purpose. 1.4 During your stay, we also store further data, such as information about invoices in our service area or about wellness stays, as well as your feedback, comments, and wishes.

2. Purposes for Which We Use Your Data

We use your personal data to enable you to visit our website (establishing a connection) and to create anonymous usage statistics based on the automatically transmitted data (see section 1.1). (1) Furthermore, data processing is carried out to respond to your contact enquiries, to execute orders or bookings, and to tailor our services to your wishes. In addition, we enable you to access our media database if you have requested this. (2) If necessary, we may also use your data to enforce our rights or the rights of third parties. (3) We also use your personal data for advertising purposes, such as sending brochures. (4) With your consent, we use your data to send email newsletters.

3. Disclosure of Your Data to Third Parties

3.1 In connection with the processing of orders and bookings, we transmit personal data to service providers who support us in processing. This particularly concerns providers of credit card billing services, insofar as the transmission of data is necessary for payment processing.

4. Cookies

We use cookies (_ga, _gat, _gid – all Google Analytics / cookieconsent_status) on our website to make your online visit more pleasant and personalised. 4.1 Cookies are small, often encrypted text files stored in your browser directory. They allow you to be identified as a specific customer and to store your personal preferences as well as technical information. 4.2 We use Google Analytics – a service of Google Inc., USA. We use it solely for statistical purposes. Your IP address is only recorded in an anonymised form. Further information and opt-out options can be found at: tools.google.com/dlpage/gaoptout. 4.3 You can disable or restrict cookies in your browser. However, please note that some functions of our website (e.g. login) may not work without cookies.

5. Data Retention

We store personal data only as long as necessary to provide the desired services or to comply with legal obligations. 5.1 IP addresses and similar data (section 1.1) are stored for up to 14 days, unless special circumstances (e.g. hacker attack) require a longer storage period. 5.2 We store data from bookings for up to 10 years, newsletter data until cancellation. 5.3 Data without personal reference can be stored permanently.

6. Your Rights

6.1 You can view, update, restrict, or have your personal data stored with us deleted. Please contact us by email or telephone (see imprint). 6.2 Unless legal obligations prevent it, we will delete your data upon request. In all other cases, we will block it for other purposes. 6.3 You can object to data processing at any time – particularly the use of your data for analysis or advertising purposes. 6.4 You can revoke any consent given for the use of your data (e.g. for newsletters) at any time.

7. Links to Other Websites

Our website contains links to third-party providers (e.g. Facebook, Twitter, Pinterest). This privacy policy does not apply to their content or practices. Please check their respective privacy policies.

8. Changes to This Privacy Policy

Changes to this privacy policy will be published on this page. Previous versions and their validity will also be provided here.

9. Contact

For questions about data protection, please contact us by email at: office(at)Araliya.eu Date of last update: 2 January 2025 Legal basis: Art. 6 para. 1 lit. a), b), c) and f) GDPR

Address

Piotra Borowego 18/6, 30-215 Kraków, Poland

Email

office(at)Araliya.eu

Telephone

+48 575 190 740